Terms of Service

Soleae Feet — Terms of ServiceLast updated: [8-8-26] Effective: [8-8-26]1. Who we are and what this isSoleae Feet, Inc. ("Soleae", "we", "us"), a Delaware corporation, operates soleaefeet.com andits associated web application (the "Platform").These Terms are a binding agreement between you and Soleae. By creating an account orusing the Platform you accept them. If you do not accept them, do not use the Platform.We provide two separate documents that form part of this agreement: our [Privacy Policy] andour [Content Policy]. Where they conflict with these Terms, these Terms control.2. Definitions- Client — a member who purchases access, sessions, or items on the Platform.- Solet — a member approved to offer virtual sessions and list items on the Platform.- Member — any Client or Solet.- Content — anything a Member uploads, streams, sends, or lists.- Services — the chat, virtual sessions, and pre-owned gear marketplace described in §5.3. Eligibility and age verificationYou must be at least 18 years old, and old enough to view adult content where you live,whichever is higher. Access requires completion of our age verification process. Verification is performed by athird-party provider and may require a government-issued ID and a liveness check. We mayre-verify at any time and may suspend access pending verification.Your identity documents are never shown to other Members and are not displayed on yourprofile. Retention is described in our Privacy Policy.You may not use the Platform if you are barred under applicable law, are on a sanctions list, orhave previously been removed by us.4. AccountsOne account per person. You are responsible for your credentials and for activity on youraccount. Accounts are personal and may not be sold, shared, or transferred.Provide accurate information and keep it current. We may refuse, suspend, or close an accountat our discretion, subject to §12.5. The ServicesAvailability. Virtual sessions and the pre-owned gear marketplace open in a limited releasefrom September 2026. Chat opens at full launch in January 2027. Availability, features, andpricing may change before and after launch.5.1 Chat. Access to one-to-one messaging with other Members about shared interests. BothClients and Solets pay Soleae for chat access under separate plans. No payment passesbetween Members for chat. A Solet is not paid, and is not owed anything, for time spent inchat.5.2 Virtual sessions. Scheduled live video sessions in which a Solet appears on camera withinthe limits she sets. The Solet sets her own rate. The Client pays Soleae; Soleae remits theSolet's share less our commission (§7).5.3 Pre-owned gear. Solets list previously worn foot-related items. The Solet sets the price andis the seller of the item. The Client pays Soleae; Soleae remits the Solet's share less ourcommission. Shipping labels are generated by Soleae so that neither party receives the other'saddress. 6. Our role — 6.1 We are an online platform. All Services are delivered through the Platform. The onlyphysical component is the shipment of items purchased under §5.3.6.2 We do not offer in-person services. Soleae does not offer, sell, arrange, schedule, orfacilitate any in-person meeting, appointment, or service. We provide no feature that supportsone: no scheduling of meetings, no location sharing, no proximity or distance matching. We donot collect Member location data.6.3 Contact between Members outside the Platform. Members may choose to communicateor associate with each other outside the Platform. That is their decision alone. Soleae is not aparty to it, does not arrange it, does not vet it, and accepts no responsibility for it.Verification of a Member's age or identity is not a background check, a character reference, orany assurance of safety. You are solely responsible for your own safety in any off-Platforminteraction.6.4 Paid in-person arrangements are prohibited. You may not use the Platform to solicit,offer, negotiate, advertise, or arrange any in-person service, meeting, or encounter in exchangefor money or anything of value. This applies whether the payment would run through thePlatform or not, and whether the arrangement is described directly or through code words,euphemism, or indirection.This prohibition is enforced. We use automated and human review to detect it, and a violationresults in immediate and permanent termination of the account, forfeiture of any pending payoutto the extent permitted by law, and referral to law enforcement where we consider it warranted.We retain records of reports, reviews, and enforcement actions.6.5 What we are not. We are not an escort service, an introduction agency, a dating service, anemployer of Solets, or a party to any arrangement between Members other than the Servicesdescribed in §5.7. Fees, billing, and cancellation7.1 Charges. Chat access is a recurring subscription. Virtual sessions and gear purchases areone-time charges. All prices are shown before you commit, in [currency], and exclude taxesunless stated.7.2 Recurring billing. Subscriptions renew automatically each billing period at the then-currentprice until cancelled. We send a reminder before each renewal. You may cancel at any time from your account settings without contacting support. Cancellation takes effect at the endof the current period; access continues until then.7.3 Descriptor. Charges appear on your statement as [DESCRIPTOR].7.4 Refunds. [Refund terms — e.g. subscriptions non-refundable for the current period;sessions refundable if the Solet fails to appear; gear refundable only if not as described or notdelivered.] Nothing here limits rights you have under mandatory consumer law.7.5 Disputes. If you believe a charge is wrong, contact us at [support email] before disputingwith your bank. Filing a chargeback without contacting us first may result in account suspension.7.6 Commission. Soleae retains [X]% of virtual session fees and [X]% of gear sales. Rates areshown in the Solet dashboard and may change on [30] days' notice.8. Additional terms for Solets8.1 Independent status. You are an independent operator, not an employee, partner, or agentof Soleae. You decide what you offer, what it costs, when you work, and who you interact with.You are responsible for your own taxes, insurance, and any licences your activity requires.8.2 Verification and records. Before activation you must complete identity and age verificationand sign our content participation agreement. We retain records required by 18 U.S.C. §2257.You must provide tax documentation ([W-9 / W-8BEN]) before any payout.8.3 Payouts. Payouts are made [weekly/biweekly] via [provider], subject to a minimum balanceof [$X] and any hold period stated in your dashboard. We may delay or withhold a payout wherethere is a dispute, chargeback, suspected fraud, or a violation of these Terms.8.4 Consent and control. You choose the limits of any session and may end a session at anytime for any reason without penalty. Nothing you agree with a Client overrides these Terms.8.5 Your Content. You keep ownership of your Content. You grant Soleae a non-exclusive,worldwide, royalty-free licence to host, store, transmit, display, and reformat it as needed to runand promote the Platform. This licence ends when you remove the Content, except for copiesretained in backups or required by law.You warrant that you own or control the rights to your Content, that every person appearing in itwas 18 or older and consented, and that it does not violate our Content Policy. 8.6 Items you sell. You must accurately describe condition. Items must be clean, free ofbiological hazards beyond ordinary wear, and lawful to ship. Prohibited: anything counterfeit,anything you do not own, and anything restricted for import in the destination country.9. Additional terms for ClientsItems purchased under §5.3 are sold by the Solet, not by Soleae. Sales are final except asstated in §7.4.You may not record, screenshot, download, or redistribute any session or Content. Doing so is aviolation of these Terms and may infringe the Solet's rights independently.Nothing you purchase entitles you to a Solet's time, attention, or contact outside the Service youbought.10. Prohibited conductYou may not:- Solicit, offer, or arrange paid in-person services (§6.4)- Involve, depict, or reference anyone under 18 in any way- Post non-consensual content, or content of any person who has not consented- Harass, threaten, stalk, impersonate, or intimidate any Member- Share another person's private information, including addresses, workplace, or legalname- Record, capture, or redistribute Content or sessions- Attempt payment outside the Platform for anything the Platform offers- Use the Platform for money laundering, fraud, or any unlawful purpose- Circumvent age verification, or create an account after removal- Scrape, reverse engineer, or attack the Platform- Advertise, recruit, or promote other services without our written permission11. Content, moderation, and reportingWe review Content and communications by automated and human means for compliance withthese Terms and our Content Policy. Every Member can report Content or another Member from within the Platform. We aim torespond to reports within [X hours]. We may remove Content, restrict features, suspend, orterminate accounts.We report child sexual abuse material to NCMEC as required by law, and cooperate with lawenforcement where legally obliged or where we consider it warranted.Copyright complaints go to our designated DMCA agent: [name, address, email].12. Suspension and terminationWe may suspend or terminate your account for violation of these Terms, for legal or riskreasons, or where we reasonably suspect fraud. Where practical we give notice and a reason.For violations of §6.4 or anything involving minors, termination is immediate and permanent,and no notice is given.You may close your account at any time. Closing it does not entitle you to a refund of feesalready paid, and does not end obligations that by their nature survive.Appeals: [process and contact].13. PrivacyOur handling of personal data is described in the [Privacy Policy]. In short: we collect what weneed to run the Platform, verify age, process payments, and enforce these Terms. We do notcollect Member location data. Verification documents are held by our verification providerunder contract and are not visible to other Members.14. Disclaimers and liabilityThe Platform is provided "as is" and "as available". To the fullest extent permitted by law wedisclaim all implied warranties, including merchantability, fitness for a particular purpose, andnon-infringement. We do not guarantee that any Solet will be available, that any session will meet yourexpectations, or that any Member is who or what they represent themselves to be beyond thefact of age verification.We are not liable for anything that happens between Members outside the Platform.To the fullest extent permitted by law, our total liability to you for any claim is limited to thegreater of [$100] or the amount you paid us in the [three] months before the claim arose. We arenot liable for indirect, incidental, special, consequential, or punitive damages, or for lost profitsor data.Some jurisdictions do not allow these limits; where that is so, they apply to the extent permitted.You agree to indemnify Soleae against claims arising from your Content, your conduct, yourbreach of these Terms, and any interaction you have with another Member outside the Platform.15. DisputesInformal resolution first. Contact [support email] and give us [30] days to resolve the matterbefore starting formal proceedings.Arbitration. [Any dispute not resolved informally will be settled by binding individual arbitrationadministered by [AAA/JAMS] under its [rules] in [venue]. You and Soleae waive the right to ajury trial and to participate in a class action. You may opt out of this clause by writing to[address] within 30 days of accepting these Terms.]Counsel must confirm this clause is enforceable in each market you serve — class waivers andmandatory arbitration are unenforceable in parts of the EU and restricted elsewhere.Governing law. Delaware law governs, without regard to conflict-of-law rules. Where you havemandatory consumer rights under the law of your own country, nothing here removes them.16. Changes and general termsWe may change these Terms. For material changes we give [30] days' notice by email and onthe Platform. Continued use after the effective date is acceptance. If you do not accept, closeyour account. If any provision is unenforceable, the rest stands. Our failure to enforce a provision is not awaiver of it. You may not assign these Terms; we may assign them in connection with a mergeror sale. These Terms are the entire agreement between us regarding the Platform.Contact: [support email] · [postal address] Custodian of records (18 U.S.C. §2257): [name andaddress]Notes for counsel1. §6 is the commercially important section. The platform is designed on a dating-appmodel: it does not restrict Members from meeting, but prohibits and enforces againstcommercial meeting. §6.2–6.4 should be read together and against §2421A.2. Clients and Solets transact with each other elsewhere on the Platform (sessionsand gear). This distinguishes Soleae from a general dating service and should informhow §6.3 is worded.3. §3 needs jurisdiction-specific work. UK Online Safety Act requires "highly effective"age assurance; several US states and EU members impose their own standards.4. DSA obligations apply if EU users are served — notice-and-action, statements ofreasons, and complaint handling need to be reflected in §11.5. §8.1 independent contractor status should be tested against worker-classification lawin each market.6. A separate Solet Agreement may be preferable to §8, so the commercial terms canchange without re-consenting all Clients.